ss44's Privacy Policy

ss44 is a secure and reliable online betting and gaming platform operated for users in Bangladesh. When you use our website (ss44.bar) and all services connected to it, some personal information may be collected from you.

This privacy policy tells you what types of information ss44 collects, how that information is used and stored, in which cases it may be shared with third parties, and what rights you have over your information.

This policy applies to all registered users, visitors, and anyone who accesses our platform or uses our services. By using our services, you acknowledge that you have read and understood this policy and that you agree to its terms.

If you do not agree with any part of this policy, we ask that you refrain from using our services. For any questions or concerns, please contact our support team.

ss44 collects only the information necessary to operate our services properly, ensure security, and improve the user experience. We may collect the following types of information:

2.1 Identity Information

• Full name (provided at registration)
• Date of birth (for age verification)
• Email address
• Mobile number
• National ID or passport number (for identity verification, where applicable)

2.2 Financial Information

• bKash, Nagad, Rocket, Upay account numbers (for transactions)
• Bank account details (for bank transfers)
• Deposit and withdrawal history
• Transaction date, amount, and status

2.3 Technical Information

• IP address and device identification details
• Browser type and operating system
• Platform access time and session information
• Page visit patterns and duration
• Referral source and browsing behaviour

2.4 Gaming & Betting Activity Information

• Betting history and results
• Preferred games and categories
• Bonus and promotion usage records
• VIP level and points information

ss44 may collect your information in various ways. These methods are described in detail below:

3.1 Information You Provide Directly

When you create an account on ss44, log in, complete a deposit or withdrawal, contact the support team, or take part in a promotion, you provide information directly. This information is collected with your conscious consent.

3.2 Automatically Collected Information

When you visit or use our platform, some technical information is collected automatically. This includes cookies, session tokens, IP addresses, and device-related information. This information is used mainly to ensure security and improve platform performance.

3.3 Information Received from Third Parties

In some cases, we may receive limited information from authorised third parties for identity verification or fraud prevention purposes. This process is always carried out in compliance with applicable laws and regulations.

ss44 uses your information only for legitimate and necessary purposes. We will never use your information for excessive or unnecessary purposes. The main purposes for using information are as follows:

• Account Management: Your information is used to create, verify, and keep your account active.
• Transaction Processing: Your payment information is used to complete deposits and withdrawals via bKash, Nagad, Rocket, Upay, and bank transfer.
• Security & Fraud Prevention: Information is analysed to prevent unauthorised access to accounts, fraudulent activity, and money laundering.
• Customer Support: When you contact support, your account and transaction information is used to provide assistance quickly.
• Platform Improvement: Users' browsing behaviour and preferences are analysed to improve the quality of services.
• Legal Compliance: Some information is stored and processed to comply with applicable legal obligations.
• Personalised Experience: Information is used to create game recommendations and promotional offers tailored to your preferences.
• Communications: Your email and mobile number are used to send important updates, security alerts, and account-related information.

ss44 is committed to protecting the privacy of your information. However, in certain limited circumstances we may share your information with third parties:

5.1 Service Provider Partners

Limited information may be shared with authorised partners for payment processing, identity verification, and technical services. These partners are required to comply with our privacy standards and may not use the information for any purpose beyond what has been specified.

5.2 Legal Obligations

If required by a court order, government directive, or applicable legal obligation, ss44 may be required to provide necessary information to the relevant authorities. In such cases, we will make every effort to ensure that only the minimum necessary information is provided.

5.3 Addressing Fraud & Security Threats

If a user is suspected of involvement in fraud, money laundering, or activities that pose a threat to platform security, information may be shared with the relevant authorities and security partners.

5.4 Business Restructuring

In the event of a business merger, acquisition, or restructuring, user information may be transferred. Users will be notified as far in advance as possible, and the new controlling party will be bound by the terms of this policy.

ss44 uses cookies and similar tracking technologies to improve your browsing experience and ensure platform functionality. Cookies are small text files stored on your device that help remember your settings on future visits.

6.1 Essential Cookies

These cookies are essential for the basic functionality of the platform. Maintaining login sessions, storing security tokens, and processing transactions fall under this category. Disabling these cookies will prevent the platform from working properly.

6.2 Functional Cookies

These cookies are used to remember your language preferences, display settings, and personal preferences. They make each of your visits more convenient.

6.3 Analytical Cookies

Analytical cookies are used to understand how users interact with our platform. This information helps us improve our services and is always processed in an anonymous form.

You can control or delete cookies by changing your browser settings. However, disabling essential cookies may cause some features of ss44 to stop working correctly.

The security of your information is the highest priority for ss44. We apply industry-leading security measures to keep your information protected from unauthorised access, modification, disclosure, or destruction.

7.1 Encryption & Security Measures

• Data transmission is secured with SSL (Secure Socket Layer) encryption
• Stored information is kept in encrypted databases
• Payment information is always processed through secure, encrypted channels
• Regular security audits and vulnerability assessments are conducted
• Restricted access controls — only authorised staff can access the information they need

7.2 Data Retention Period

ss44 retains your information for as long as your account is active and the purpose of service provision continues. Even after an account is closed, some information may be retained for a set period to meet legal obligations.

7.3 Response to Security Breaches

If a data breach occurs, ss44 will notify affected users as quickly as possible and take immediate steps to minimise harm. We will also notify the relevant authorities in accordance with applicable law.

As a user of ss44, you have certain important rights over your personal information. We respect these rights and are committed to helping you exercise them.

• Right of Access: You can find out what information ss44 holds about you. You can request a copy of your information through the support team.
• Right to Rectification: If your information is inaccurate or incomplete, you can request that it be corrected.
• Right to Erasure: In certain circumstances you can request that your information be deleted, although some information may need to be retained due to legal obligations.
• Right to Restrict Processing: In some cases you can restrict the processing of your information.
• Right to Object: You can object to marketing communications or certain types of data processing.
• Right to Data Portability: You can request your information in a common, machine-readable format.

If you wish to exercise any of these rights, please contact the ss44 support team. We will respond to your request as quickly as possible.

ss44's services are for users aged 21 and above only. We never intentionally collect information from minors or allow them to use our services.

An age verification process is carried out at registration. If it comes to our attention that a minor's information is present in our system, that information will be deleted immediately and the associated account will be closed.

If a parent or legal guardian believes that their minor child has registered on ss44 or has provided us with information, we ask that they contact us immediately at [email protected].

ss44 may update this privacy policy from time to time. The policy may be revised due to changes in services, legal requirements, or changes to our data practices.

For any significant changes, we will notify you via your registered email address or through a notice on the platform. The "Last updated" date shown at the top of the policy will always indicate the date of the most recent revision.

If you continue to use ss44 after any changes, you will be considered to have agreed to the updated policy. We recommend that you review this policy regularly.

If you have any questions, concerns, or requests about this privacy policy, the ss44 support team is always ready to assist you. We provide support in both Bengali and English.

You can also read our other policies: the Terms & Conditions and Responsible Gaming pages provide more detailed information about your rights and responsibilities.